our pricing

Simple pricing that grows with you

Launch instantly with generous free limits. Scale to millions of operations with transparent per-use pricing. No contracts, no surprises, no vendor lock-in.

Need enterprise features or volume discounts?

Unlimited usage
Priority support
Custom integrations
SLA guarantees
Talk to our team

How Our Pricing Works

Three simple components. Choose what you need.

Included in Every Plan

Core Features (No Extra Cost)

  • Full Transcription
  • AI Insights & Summaries
  • Call Metadata
  • API Access

Optional Add-Ons

Pay Only for What You Use

  • Profanity Filtering
  • PII Redaction
  • Jojo Analytics
  • More Features

AI Chat & Analytics

Separate Service · Credits Only

  • Ask Complex Questions
  • Custom Analytics
  • Insights on Demand
  • Flexible Credits
add-ons

Optional Add-On Services

Choose only the features you need. Each service is billed separately based on usage.

Base Price ($0.20/hr): Transcription + AI Insights

Add These Optional Features: Choose which add-ons you need, each billed separately

Add-On Feature
Extra Cost
Profanity Filter (Text) ? Detects and redacts profanity in transcripts
+$0.02/hr
Profanity Filter & Beep (Audio) ? Detects profanity and replaces with beep sounds
+$0.04/hr
PII Redaction (Text) ? Automatically removes sensitive data from transcripts
+$0.05/hr
PII Redaction (Audio) ? Detects and mutes sensitive information in audio
+$0.08/hr
Call Lens ? Advanced call analytics and pattern detection
+$0.02/hr
ai credits

AI Chat & Analytics

A separate, optional service using credits. Ask intelligent questions about your conversations and get instant insights.

What Can You Ask?

This is a standalone feature that lets you query your call data with natural language questions.

Example: "How many people shared their SSN in these recordings?"

Important: AI Chat & Analytics is completely separate from your transcription service. Use credits ONLY for this advanced intelligence feature.

credit packs

Choose Your Credit Pack

Purchase credits for AI Chat & Analytics. Use them at your own pace as they will never expire
Starter
Perfect for getting started
1,000
Credits = $1.00
  • ~1,000 analytics queries
  • No expiration
Professional
For regular analytics use
10,000
Credits = $9.50 (5% off)
  • ~10,000 analytics queries
  • Bulk savings included
  • No expiration
Enterprise
Maximum value & flexibility
100,000
Credits = $90.00 (10% off)
  • ~100,000 analytics queries
  • Best value pricing
  • Priority support
trust & compliance

Enterprise security and compliance

The Tech Excellence maintains the highest standards of data protection. All data is encrypted at rest and in transit with full audit trails.
GDPR Compliance
GDPR
PCI DSS Compliance
PCI DSS
SOC 2 Type II Compliance
SOC 2 Type II
EU Residency
EU Residency
ISO 27001 Certification
ISO 27001
HIPAA Compliance
HIPAA
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